Hard skills: coding, writing, data analysis, engineering methods. Clear right/wrong. Easier to teach and test.
Soft skills: emotional intelligence, leadership, communication, self-awareness. Context-dependent. Built through reps, feedback, reflection.
Key point: Emotions aren’t a distraction from logic; they’re required for sound decisions. Over-indexing on hard skills creates a career that looks solid on paper and wobbles in real life.
Hard skills ship the work.
Soft skills win trust, align teams, and help you choose the right work.
Together, they raise your ceiling (impact) and your floor (resilience).
Soft-skill reps
Emotional label + need: once today, name your top emotion and the need beneath it in one sentence.
Clean request: ask someone for a specific, time-bound action (“Could you review this doc for 10 minutes by 3 pm?”).
Micro-listening: in your next chat, summarize their point in one line before replying.
Hard-skill reps
Tiny SOP: convert one messy task into a 3–5 step checklist.
Mini-metric: define “done” for a task with a single measurable signal.
Quick model: sketch a cause→effect diagram or simple spreadsheet to test an assumption.
Select one hard skill and one soft skill to focus on this week.
Schedule five 10-minute reps—three soft, two hard (or vice versa).
After-glow check (1 line/day): Energy after practice = −2/−1/0/+1/+2. Keep what lifts you, tweak what drains you.
Friday proof: note one decision or outcome that improved because of each skill.
You decide faster with less second-guessing.
Feedback lands and turns into small adjustments.
Your technical wins start to be noticed—and used—by others.
Add one soft-skill rep inside a hard-skill task. Example: after building a model, write a 4-sentence explainer for a non-technical teammate and ask for one piece of feedback. You’re not switching lanes—you’re widening the road.
Hard skills make things work. Soft skills make things work with people. Practice both in small, repeatable ways and watch judgment, collaboration, and outcomes compound.
— Sandro Formica, PhD
Founder of Permanently Happy (questions at [email protected])
Keynote Speaker | Transforming Leaders & Organizations Through Positive Leadership & Personal Branding | Director, Chief Happiness Officer Certificate Program
